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Terms of Service

Effective November 9, 2026

These terms are an agreement between you and PolyWise (“PolyWise,” “we,” “us”) for your use of the PolyWise website at getpolywise.com and the PolyWise apps for iPhone and Android (together, the “service”). PolyWise is based in North Carolina, United States. By creating an account or using the service, you agree to these terms and our Privacy Policy. If you use the service for a business, you agree to these terms for that business too.

Questions: hello@getpolywise.com.

PolyWise is a notification service. It is not a law firm, accounting firm, or compliance advisor, and it does not give legal, tax, financial, or other professional advice. Nothing in an alert, summary, push notification, email, or anywhere else in the service is advice about what you should or should not do. Using PolyWise does not create an attorney-client or other professional relationship between you and PolyWise.

You alone are responsible for the decisions you make, and the actions you take or don’t take, based on information from PolyWise. PolyWise is not responsible or liable for those decisions or their results, including fines, penalties, lost sales, license or permit problems, closures, or any other loss. Before you act on an alert, read the official source it links to, and talk with a qualified attorney, accountant, or the government agency involved if you are unsure what a rule means for you.

What the service does, and its limits

PolyWise watches public government sources, such as federal, state, county, and city websites and legislative records, and notifies you when something changes that may relate to your business, based on the location and business type you give us. Each alert links to its official source.

PolyWise is automated. We use software, including AI, to find sources, detect changes, and write short summaries. That software can miss a change, find the wrong page, send an alert late, or summarize a change incorrectly. Government sources themselves can be wrong, late, or unclear. So:

  • We do not promise that PolyWise covers every law, rule, or source that applies to you, or every change to them
  • We do not promise that any alert is complete, accurate, or delivered before a deadline, or that push notifications will reach your phone
  • The official source, not our summary, is what counts. If they differ, the official source controls
  • You remain responsible for knowing and following every law that applies to your business, whether or not PolyWise sent an alert about it

Regulated products. PolyWise does not sell, buy, advertise, or help anyone sell hemp, cannabis, CBD, vapor, tobacco, nicotine, kratom, alcohol, or any other product, and it does not tell you whether any product you sell is legal. Federal, state, and local law can change and make products illegal that were legal before. You are responsible for checking every product you sell against current law.

Test versions. Test or early versions of the app, such as TestFlight builds, may have more errors and may change or stop working without notice.

Eligibility

You must be at least 18 years old and able to form a binding contract to use the service. The service is meant for business owners and operators in the United States.

Accounts

You sign in with Apple or Google. You are responsible for the accuracy of the business, location, and contact details you give us, since alerts depend on them, and for activity under your account. Tell us promptly at hello@getpolywise.com if you believe your account is being misused.

Subscriptions and billing

Alerts require a paid subscription. Each subscription covers one business location. You buy and manage subscriptions through the Apple App Store or Google Play, and their terms also apply to your purchase. Prices are shown in the app before you buy. In the United States they are currently $20 per month, or $204 per year for the annual plan, plus any tax the store charges.

  • Automatic renewal. Your subscription renews automatically at the end of each period (each month, or each year for the annual plan) at the price shown in the app, and your store account is charged, unless you cancel at least 24 hours before the period ends.
  • Launch codes and free periods. A launch or promotional code may give you a free first month or another free period. Your store account is charged the regular price when the free period ends unless you cancel at least 24 hours before it ends. Codes have no cash value, may be limited to one per person or account, may expire, and can’t be combined unless we say so.
  • How to cancel. On iPhone, open Settings, tap your name, then Subscriptions, then PolyWise, and tap Cancel Subscription. On Android, open the Google Play Store, tap your profile picture, then Payments and subscriptions, then Subscriptions, then PolyWise, and tap Cancel. You keep access until the end of the period you paid for. Deleting the app or your PolyWise account does not cancel the subscription.
  • Refunds. Apple and Google handle refund requests under their own policies. We do not issue refunds for store purchases directly.
  • Price changes. If we change a price, Apple or Google will notify you as their rules require before the new price applies, and you can cancel before it does.
  • Lapsed payment. If a renewal fails and is not fixed, alerts stop. We keep your saved business details so access resumes if you subscribe again, unless you delete your account.

Acceptable use

You agree not to:

  • Use the service in violation of law
  • Scrape, resell, or republish alerts or site content in bulk without our written permission
  • Interfere with the service, probe it for vulnerabilities, or attempt to access another person’s account
  • Misrepresent your identity or affiliation when you contact us

Intellectual property

The service, including the PolyWise name, logo, site design, and alert summaries we write, is owned by PolyWise or its licensors. We grant you a limited, non-exclusive, non-transferable license to use the service for your own business. Official laws, ordinances, and government records remain the property of their respective publishers. If you send us feedback or ideas, we may use them without owing you anything.

Third-party sources and services

Alerts link to government websites and other sources we do not control. We are not responsible for their content, availability, or accuracy. Apple, Google, and the other services we rely on are governed by their own terms.

App Store

If you download PolyWise from the Apple App Store, you also agree to Apple’s licensed application terms. Apple is not responsible for the app or its content, and has no obligation to provide maintenance or support. If the app fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any. Apple is a third-party beneficiary of this section and may enforce it. These terms are between you and PolyWise, not Apple.

Google Play

If you download PolyWise from Google Play, your use of Google Play is also governed by Google’s terms. Google is not responsible for the app or its content. These terms are between you and PolyWise, not Google.

Disclaimers

The service is provided “as is” and “as available.” To the fullest extent permitted by law, PolyWise disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that alerts will be complete, timely, accurate, or uninterrupted.

Limitation of liability

To the fullest extent permitted by law, PolyWise and the people who operate it will not be liable for any decision you make or action you take or don’t take based on the service, for any alert that is missed, late, or wrong, or for indirect, incidental, special, consequential, or punitive damages, fines, penalties, or lost profits, revenue, or data, arising out of your use of or reliance on the service. Our total liability for any claim relating to the service is limited to the greater of the amount you paid for the service in the 12 months before the claim, or one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Nothing in these terms limits rights you have under North Carolina’s Unfair and Deceptive Trade Practices Act (G.S. 75-1.1) or other laws that can’t be waived by contract.

Indemnity

You will indemnify and hold PolyWise harmless from claims, damages, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the service, your violation of these terms, or your business’s compliance with the laws that apply to it, to the extent permitted by law.

Termination

You may stop using the service at any time. We may suspend or end access if you violate these terms, or if we discontinue the service. If we discontinue the service, we will tell you in advance where we can. Sections that by their nature should survive, including the not-legal-advice terms, intellectual property, disclaimers, liability limits, indemnity, and governing law, will survive.

Changes

We may update these terms. We will post the updated terms on this page and change the effective date, and tell you in the app or by email before a change that affects your subscription or your rights takes effect. If you keep using the service after the update, you agree to the revised terms. If you do not agree, stop using the service and cancel your subscription.

Disputes and governing law

If you have a problem with the service, email us first. We will try to resolve it informally within 30 days before either of us goes to court. These terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. You and PolyWise agree that the state and federal courts located in North Carolina are the exclusive venue for disputes arising out of these terms or the service, except that either party may bring a claim in small claims court, and either party may seek injunctive relief in any court that has jurisdiction.

General

These terms and our Privacy Policy are the whole agreement between you and PolyWise about the service. If any part of these terms is found unenforceable, the rest stays in effect. Our not enforcing a part of these terms is not a waiver. You may not transfer these terms without our consent; we may transfer them as part of a merger, sale, or reorganization.

Contact

PolyWise
North Carolina, United States
hello@getpolywise.com